5623, Main Street,
San Francisco, CA 67348
Email: [email protected]
Dear Hiring Manager,
I am excited to apply for the customer service agent position with your organization. I have been working as a customer care specialist for more than 3 years now and during that period I have developed impeccable phone manners and the ability to deal politely with customers. I possess an excellent phone voice a pleasant demeanor. I have a bachelor’s degree in information technology and I am tech-savvy. I possess sales experience when I gained hands-on training working directly with customers in person and through the phone.
I am energetic and team-oriented and able to provide support to customers and co-workers. I have superb verbal skills with the ability to communicate my thoughts clearly and easily. I have outstanding writing skills with the ability to record all information and correspondence accurately.
Your job listing specified, the candidate needs to be expert solving issues, an area in which I am highly skilled. In my previous roles, I was frequently called upon identifying customer issues and providing an apt solution to both customers and the company. My ability to handle these types of situations professionally makes me an ideal candidate for this job.
Additionally, I have outstanding troubleshooting skills with the ability to find the best solutions to get the system back up and run smoothly again. I can effortlessly learn about the product you sell as well as the policies associated with your company. I can handle queries for customers concerning the product sold, billing, and just provide them general information about your products.
I have the skills to keep track of all the calls and inquiries that I handle. I can build a long term relationship with customers that will help your firm to meet its sales objectives. Thank you for taking the time to consider me for this position. I look forward to hearing from you to schedule an interview.