Shayna Tucker
908 Washington Parkway, London UK NW80QE
Phone: 022-563-895
Email: [email protected]
Current Date
Dear Hiring Manager,
I read your posting for a guest service agent in a local newspaper and I am submitting my resume in response to the post. I am a professional with expert skill in the hospitality and tourism industry I am excited about the available job post in your organization and looking further to join your team. My extensive hands-on experience will make me an excellent addition to your firm. My experience aligns well with the qualification you are looking for and I am certain I would make a valuable addition to your organization.
I possess an associate degree in hospitality management and public relation and have outstanding interpersonal skills. I started my career in front desk operation and eventually assumed the role at a local high-end hotel. I attended guest queries related to local dining, nightlife, and shopping. I have arranged entertainment and transportation facilities for guests.
I have more than 6 years of experience as a guest service agent, and I am adept at managing guest arrivals and departure, handling guest issues, and building good relationships with guests. Moreover, my on-job experience has afforded me a well-rounded skill set. I excel at certain skills like improving customer service ratings, responding to phone and in-person requests, handling complaints promptly, overseeing service concerns, and completing shift reports and submitting to the management on time.
I think my comprehension and knowledge for this specific position will match with your needs and I am sure I have the skills that you have been looking for. I am aware of the fact it takes lots of pain to run an efficient and profitable hotel. I can help your business grow and build a reputation for being one of the friendliest and most successful hotels in the area. I am energetic with a pleasant demeanor and I can learn your system to provide accurate service and learn about amenities your hotel offers. I would love to discuss this position further and I think a personal meeting will be beneficial for both of us. Thank you for considering my application.
Sincerely,
Shayna Tucker
