Customer Sales Representative Job Description


Sales personnel are in charge of generating leads, teaching prospects about goods through calls, training sessions, and briefings, and delivering superior service to existing clients. Outside sales reps offer goods through face-to-face encounters, whereas inside sales reps sell things over the phone or the internet. Sales representatives work in practically every business. They provide presentations and sell goods and services to corporations, organizations, and government bodies. They make contact with potential customers, promote their products and services, answer inquiries, and talk about costs. This position’s primary responsibilities include representing the company’s products, beginning with an intense and comprehensive understanding and then conducting customer research to determine how our options meet needs, meeting weekly, monthly, and annual sales quotas through the successful execution of sales and marketing strategies and techniques, generating leads and forming relationships. They must meet sales targets by evaluating the current customer needs and executing a pre-determined selling process with new customers, which frequently includes product demonstrations and briefings.

Customer Sales Representative Job Titles:

  • Customer Sales Representative
  • Sales Representative
  • Retail Representative

Customer Sales Representative Job Summary:

Our firm is looking for a sales agent who will be in charge of generating traffic and achieving sales targets. Sales presentations and promotional events will be part of the job, as will contract negotiations with prospective customers. Attends educational programs, reviews professional publications, establishes personal contacts, and participates in professional groups to keep technical and professional knowledge current. To be effective in this role, you must have a thorough awareness of the selling process and relationships, as well as exceptional interpersonal skills. It is advantageous if you have prior sales expertise.

Customer Sales Representative Job Responsibilities and Duties:

  • Creating new leads.
  • Sales targets are met or exceeded.
  • All deals with potential clients are negotiated.
  • assisting in the development of pricing plans for quotations, offers, and agreements
  • Reporting on a weekly and monthly basis.
  • Making sales reports to a variety of potential customers.
  • Bringing sales and marketing programs together.
  • Recognizing and supporting company initiatives.
  • Collecting client payments and remaining payments.
  • Creating and executing order sales agreements.
  • Customer and potential client visits to assess needs and sell products and services
  • Keeping track of clients.
  • Client inquiries on credit terms, items, prices, and accessibility.
  • Gathers current market data on cost, goods, new items, delivery dates, and retailing tactics to keep track of the competition.
  • Analyzing outcomes and competitive changes proposes adjustments in products, services, and policies.
  • Investigates issues, develops solutions, prepares reports, and makes changes to administration to resolve client complaints.

Customer Sales Representative Skills and Qualification:

  • A Bachelor’s degree in business or marketing
  • More than 3 years of experience in a similar field
  • Sales experience is required.
  • Awareness of sales dynamics and processes.
  • A dedication to providing exceptional customer service.
  • Outstanding interpersonal abilities, especially the ability to immediately establish rapport with clients and vendors.
  • Expertise with a wide range of computer duties.
  • Microsoft Office products such as Word, Excel, and Outlook are required.
  • Comfortable working in a fast-paced setting.

Leave a Comment