Digital Business Analyst Job Description


A digital business analyst helps a firm adapt digitally so that it can provide both sales and customer value. They are in charge of creating a holistic transition plan that focuses on people both within and externally from the legacy procedure. The professionals work in a variety of fields, including banking, healthcare, tech, retailing, and logistics. A digital business analyst’s most significant duty is to confirm the necessity for the transformation from old technologies and processes, as well as to provide vision and build a digital strategy plan. A digital business analyst’s responsibilities include collecting evidence for data-driven suggestions that the business can consider, as well as the techniques that can be used to make company data available online while dealing with customers online, anticipating customers’ requirements, and offering suggestions about various products and features the business should consider developing to better serve customers. They may play a role in product innovation in some situations, especially if they are required to provide an app on the company site.

Digital Business Analyst Job Titles:

  • Digital Business Analyst
  • Business Analyst
  • Lead Business Analyst

Digital Business Analyst Job Summary:

We’re seeking a qualified applicant with a background in computer science and information technology. Business analysts work with clients to develop unique solutions that help them achieve their objectives. They contribute to a program by analyzing business operations, gathering requirements, creating the solution and testing methodologies, and handing off to supporting owners. Importantly, business analysts are teamers who work with project managers, domain experts, internal and external clients, and providers as responsive partners. Collect, elicit, and document requirements through various networks; understand and map positive correlations of complicated systems, people, procedures, data, and innovations; study and assess solution options to meet program goals; establish improvement opportunities through detection and elimination of non-value-added tasks; maintain the relationship, interacting, and making deals with stakeholders spanning multiple organizations and levels; and maintain the relationship, interacting, and trying to negotiate with stakeholders spanning multiple organizations and levels.

Digital Business Analyst Job Responsibilities and Duties:

  • Maintain communication with clients to meet their demands.
  • Work very closely with the UX group to create apt UX solutions for the customers
  • Work closely with the specialized team to define technological solutions for the clients
  • Use a person-driven approach to illustrate customer journeys to clients
  • Translate UX requirements into prerequisites and create user stories
  • Help in the creation of best practices by identifying opportunities and potential ideas and ensuring that both functional and non-functional needs are adequately applied within the solution.
  • Work with the PM and aid in the assessment of time and money to accomplish a project effectively. 

Digital Business Analyst Skills and Qualification:

  • Bachelor degree in computer science or IT
  • Must possess a minimum of 5 years of experience in the similar field
  • Must have exceptional communication skills, be highly detail-oriented team players, and be able to influence customers and leaders
  • Must have experience working in an agile model
  • Specialist managing a variety of stakeholders
  • Specialist in agile paperwork
  • Strong understanding of digital media
  • Solid research skills

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