Foot Locker Sales Associate Job Description


The footlocker is a national chain of retail stores and they hire sales associates to provide customer service. The sales associate need to perform a wide range of tasks and their primary duty is to place merchandise and set up displays. They need to be highly organized and detail-oriented. Footlocker is one of the most famous footwear companies in the US and they hire the best candidate for the role of sales associate. Some of the job duties they should perform includes operating cash register and adhere to cash shortage guidelines, resolve customer queries in person and over the phone, put away merchandise and correctly record the product inventory levels, make a recommendation and inform customers of relevant sales event, greet customers as they arrive and thanks to them for their purchase, and assist customers for locating merchandise.

Foot Locker Sales Associate Job Titles:

  • Foot Locker Sales Associate
  • Foot Locker Sales Assistant

Foot Locker Sales Associate Job Summary:

We are looking to hire a successful candidate who has a high school diploma or GED. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer. The job duties include ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service, delivering sales, outstanding customer experience, and operational expectations, maintaining personal and productivity goals, connects with every customer by asking open-ended questions to assess needs, ability to learn and share the expertise of products and trends to fit customer’s needs.

Foot Locker Sales Associate Job Responsibilities and Duties:

  • Greet customers when they arrive at the retail outlet
  • Consider customers specific buying needs and requirements
  • Direct customers to the aisle that holds the choice of products within the store
  • Assist in picking designs as per their preferences
  • Acquire the shoe from storage space
  • Provide support in trying selected shoes
  • Get feedback regarding comfort and design from customers
  • Arrange for bigger and smaller sizes accordingly
  • Process cash and credit card transaction
  • Pack the purchased in box and bag
  • Assist customers in taking orders out to their vehicle
  • Create and maintain effective liaison with the staff

Foot Locker Sales Associate Skills and Qualification:

  • High school diploma or GED  
  • Must possess a minimum of 1 year of experience in the similar field
  • Able to stand for a longer period
  • Working knowledge in the footwear and apparel industry
  • Basic computer skills
  • Punctual, reliable and must have strong communication skill
  • Strong verbal and oral communication skills
  • Attention to detail, prioritization skills, and time management
  • Motivational and communication skill

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