Introduction:
The front desk assistant welcomes clients, takes calls, schedules appointments, and assists with a variety of office chores. The answer to the office manager and operate in a team atmosphere with other professional staff members. A front desk assistant’s responsibilities include aiding clerks with incoming calls, scheduling appointments as needed, sorting mail, keeping outgoing mail organized, routing calls to the suitable individual or department as required, greeting arriving clients as they enter the premises, listening to voicemail, and making notes to document the clients’ details. They should be capable of executing some clerical tasks such as filing, duplicating, and organizing papers, as well as maintaining office inventory, restocking things as needed, and keeping the work area neat at all times. Computer and customer service abilities are required skills. While functioning at the reception desk, they must be courteous to clients. They should have prior office management expertise and be able to interact with the wider public.
Front Desk Assistant Job Titles:
- Front Desk Assistant
- Front Desk office Executive
- Front Desk Administrative Assistant
Front Desk Assistant Job Summary:
To work as our company’s front desk clerk, we’re looking for a competition with a friendly demeanor and the capacity to multitask. In this position, you will meet visitors as they enter the premises and assist them in getting to where they need to go. You will also be in charge of responding and monitoring the calls. You’ll have a predetermined schedule that excludes weekends and evenings. Our ideal applicant will present a positive appearance, maintain a professional demeanor, and provide exceptional customer service. From the minute you start operating with us, we will provide you with excellent benefits and paid vacations. We take pleasure in creating a pleasant and safe environment. We would like to hear from you if you appreciate working with people and are dedicated to producing a good job. Basic Office knowledge, data entry abilities, and basic to expert Microsoft Office skills are all necessary.
Front Desk Assistant Job Responsibilities and Duties:
- Answering calls, screen, and forward calls
- Schedule and book appointments, meetings, and events
- Greet and assist visitors in a professional and courteous manner
- Perform basic queries and sort mail
- Make copies, search, and file records
- Review office equipment and order substitute
- Keep the waiting area tidy and sanitary
- Plan and set appointments for leaders and high-level employees
- Accept shipments, including parcels
- Report to management and execute administrative chores
- Keep track of files and data Interoffice communication should be sent
Front Desk Assistant Skills and Qualification:
- A high school diploma or GED is required
- A minimum of one year of experience in a related field is required
- Knowledge in office management or secretarial work is required
- The ability to build a positive atmosphere is required
- Expertise in answering phones and scheduling appointments is required.
- Ability to maintain a professional look
- Knowledge of scheduling appointments and contact forwarding systems
- A good amount of care and attention
- Ability to work individually to do a variety of tasks
- Able to follow and pursue until a task is completed
