Introduction:
The hotel auditor welcome and register guests, control their overnight plea and balance account from the day shift. They enroll guests arriving at night, manage guest requests, and perform reservations. They reconcile all accounts, process bills, and prepare payments. The hotel auditor’s role is to offer exceptional customer service to guests, maintain the front desk and accounts, and ensure the financial transaction runs smoothly. They drive eventually bookkeeping tasks, auditing, and reconcile accounts. They finalize all EOD duties and ensure other divisions have performed the same. They should work during the night in the lobby of the hotel. They perform the duties of both an accountant and reception desk by auditing and managing finances. Hotel auditors answer the phone calls during the night and additionally they may arrange wake-up calls for guests. They are in charge of counting the day’s cash flow, confirm guest’s accounts, and prepare a daily income statement. They track guests in and out timings while performing duty at various shifts.
Hotel Auditor Job Titles:
- Hotel Auditor
- Night Auditor
Hotel Auditor Job Summary:
We are looking to hire a hotel auditor who has a degree in finance, accounting, business, or related field. The hotel auditor will be handling the operation of the lobby during the night shift and they should prepare and dispose of all night duties. We are seeking to hire a candidate who has experience working in a hotel and has completed college in the related field. The candidate should have in-depth knowledge about accounting principles and must be able to handle guest issues that may arise due to emergencies. They must convey messages clearly to the guests and must assess some alternative course of action swiftly. They should have the ability to comprehend complex data from distant sources and modify them in such a manner that it could meet the continence of particular needs. The candidate should possess computer skills including proficiency working with spreadsheets and word. They should work in a self-conceited environment.
Hotel Auditor Job Responsibilities and Duties:
- Answer to guest queries, requests, and extremity
- Undertake invoice, post check to the dealer, and distribute paycheck
- Coordinate various financial accounts
- Balance the cash register and log receipts
- Maintain the hotel financial records accurately
- Verify guests incoming and outgoing records
- Acknowledge to guests requirements, requests, and criticism
- Respond to calls and conduct reservation
- Sum up each night operation and enter any follow-up tasks for the management
- Maintain precise financial statements and logs
- Aid planning forecasts and audit
Hotel Auditor Skills and Qualification:
- Bachelor degree in accounting, finance, or relevant field
- Should possess a minimum of 1 year of experience in the similar field
- Expert in accounting and working in facilities management software
- Exceptional math skill
- Must have an eye for detail
- Great analysis and presentation skill
- Superb organization, analytical and problem-solving skills
- Extraordinary interpersonal skill
- Well organized and great at prioritizing task
- Should possess attention to detail
- Punctual, reliable and must have strong communication skill
