Medical Office Administrator Job Description


A medical office administrator needs to perform a variety of clerical and supportive tasks for medical offices, doctors, and insurance companies. They must have knowledge about medical terminology and basic healthcare procedures. The job duties of a medical office administrator include answering to calls, scheduling appointments, organizing medical records, processing insurance forms, preparing reports, assisting physicians, recording medical histories, scheduling patient for hospitalization, bookkeeping duties, preparing financial and tax reports, processing invoices, handling spreadsheet and word processing software. They need to complete a healthcare-related degree and experience in a similar field is necessary.

Medical Office Administrator Job Titles:

  • Medical Office Administrator  (Part-Time)
  • Medical Office Administrator
  • Medical Office Admin
  • Medical Office assistant
  • Medical Receptionists

Medical Office Administrator Job Summary:

We are looking to hire a successful candidate who has a degree in healthcare administration or business administration or a related field. The positioning includes presenting fees to patients for their treatment needs, scheduling appointments, calling insurance companies to verify eligibility, creating, submitting, and following up claims. The ideal candidate will have a great attitude that works well. Essential duties and responsibilities include supervising the work of assigned personnel including reviewing work, providing guidance and conducting performance evaluation, managing the operation of assigned units, developing and monitoring the budget, providing treatment interventions to individuals and families, providing case consultation and case direction to clinical staff, ensuring timely and accurate data collection, tracking and verification, creating running and analyzing complex reports for preventive and corrective measures in compliance with contract requirement.

Medical Office Administrator Responsibilities and Duties:

  • Ensuring every patient is treated warmly and empathetically
  • Ensuring each patient has interaction every 10 to 15 minutes
  • Ensuring every patient understand diagnosis and treatment and addressing any concerns promptly
  • Timely patient run-around through prompt registration and efficient clinic operations
  • Ensure every patient is asked to return to the clinic and refer friends and families
  • Maintain facilities to provide a positive patient environment
  • Ensure team members comply with established procedures
  • Clearly communicating expectations
  • Ensure each team member receives the training and resources to be successful in their role
  • Attending and participating assigned committee meetings weekly supervision and clinical staff meetings
  • Engaging in policy analysis and development activities to promote implementation and sustenance of program activities
  • Complies with and participate in quality assurance and quality improvement processes
  • Managing and monitoring work performance of a business unit

Medical Office Administrator Skills and Qualification:

  • Bachelor degree in business administration, counseling, social work, behavioral science
  • Must possess a minimum of 3 years of experience in the related field
  • Punctual, reliable and must have strong communication skill
  • Able to work in a team and produce quality output under tight deadlines
  • Strong verbal and oral communication skills
  • Self-motivated and strong analytical skills
  • Attention to detail, prioritization skill and time management
  • Quick learner with a positive attitude
  • Motivational and communication skill
  • Able to deliver a high level of customer service and achieve customer satisfaction
  • Familiar with database and spreadsheet
  • Understanding of medical terminology
  • Knowledge of healthcare regulations and medical law

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