Introduction:
Parts advisors work in car dealership shops and their primary duty is to order and sell a variety of vehicle parts and accessories. A candidate in this role must possess mechanical knowledge and they must hold a degree in the automotive field. Their job responsibilities include assisting daily and weekly inventories, ordering accessories for high-end model car, truck, and SUV, assist technicians on-hand parts and ordering specialized parts for customer repair, responsible for opening and closing department, understanding sales training and new product information, handle billing system, manage inventory and sales for a store, responsible for processing store deposits, and resolving customer issues
Parts Advisor Job Titles:
- Parts Advisor (Part-Time)
- Parts Advisor
- Parts Manager
- Parts Specialists
- Automotive Service Advisor
- Parts Accessory Advisor
- Automotive Business Consultant
Parts Advisor Job Summary:
We are looking to hire a parts advisor who is responsible for assisting all mechanics and customers in purchasing needed parts and supplies. They are responsible for achieving monthly sales and gross forecasts and for seeking out and soliciting parts business. The parts advisor reports directly to the parts manager. The job responsibilities include tracking all incoming and outgoing parts for the dealership, locating available parts when the dealership is out of stock, handling parts payment collection and make sure all parts are billed correctly through the service department, packaging and shipping parts back to the manufacturer from time to time and complete the apt record keeping, refer to parts manual to identify exactly the right part for the make, model and year of vehicles being serviced.
Parts Advisor Responsibilities and Duties:
- Assist technicians by looking up parts needed for vehicle repair
- Answering phone calls and assisting walk-ups and wholesale customers with their part needs
- Tracking all incoming or outgoing parts for a dealership
- Locating available parts when the dealership is out of stock
- Handling part payment collection and making sure all parts are billed properly through the service department and collision repair shop
- Packaging and shipping parts back to the manufacturer from time to time and completing the apt record keeping
- Refer to parts manual to identify exactly the right part for the make model and year of vehicles being serviced
- Track incoming and outgoing parts for a dealership
- Locate available parts when the dealership is out of stock
- Handling part payment collection and making sure they are billed correctly
Parts Advisor Skills and Qualification:
- Bachelor degree in automotive management
- Must possess a minimum of 3 years of experience in an auto parts sales role
- Prior experience in wholesale account maintenance
- Punctual, reliable and must have strong communication skill
- Strong verbal and oral communication skills
- Self-motivated and strong analytical skills
- Attention to detail, prioritization skill and time management
- Quick learner with a positive attitude
- Maintain a strong relationship with key groups
- Possessing project management skill, analytical skill
- Motivational and communication skill
- Valid drivers license
- Team-oriented flexible and focused on maintaining a high level of customer service
- Must have computer proficiency
- Provide excellent customer service
