Pharmacy Aide Job Description


The pharmacy aide is responsible to record the drugs delivered to the pharmacy and inform the supervisor about the stocks needed. They need to store incoming merchandise and handle the cash register. The pharmacy aide job duties include accepting a prescription for filling, gathering and processing necessary information, answering to phone calls, preparing solid and liquid dosage medication for dispensing into bottles, helping customers locate merchandise, label incoming merchandise, prepare prescription labels with the help of printer or computer, receiving store inventory pharmaceuticals suppliers notifying pharmacists, operating a cash register to process cash and credit sales, restock storage areas and replenish items on shelves.

Pharmacy Aide Job Titles:

  • Pharmacy Aide (Part-Time)
  • Pharmacy Aide
  • Transport Aide
  • Rehab Aide
  • Pharmacy Aide
  • Medication Aide

Pharmacy Aide Job Summary:

We are looking to hire a successful candidate who can assist with activities in the pharmacy department including the preparation of prescription helping to maintain the actual day to day business of the department in a manner consistent with corporate policies and federal laws. Pharmacy assistant needs to refill request over the phone, obtain health information, perform computer data entry, gather medication for use in prescription preparation, order medications and process received orders, assist in maintaining pharmacy departments records, assist the patient in locating over the counter medication, ring purchases on the cash register, perform housekeeping of pharmacy department space. They need to assist with the technical functioning of dispensing prescriptions assists as appropriate in the delivery of pharmacy services and participate in the maintenance and operation of the pharmacy as prescribed by the pharmacy standard of practice.

Pharmacy Aide Responsibilities and Duties:

  • Greeting customers promptly and gathering prescription information according to standard operating procedures
  • Perform duties in priority according to the role assigned on role assignment schedule
  • Refer to the pharmacist all clinical inquiries related to medication purpose, use and recommendations, disease and conditions, professional fees and other inquiries as required by law or company policies
  • Locate and cash out the prescription and any ancillary items as per standard operating procedures
  • Provide accurate information in response to customer inquiries
  • Resolve customer issues according to established standard ensuring apt intervention by the pharmacist
  • Draw customer attention to literature or information as required
  • Ensure customer require counseling and refer them to the pharmacist promptly
  • Manage customer inquiries both in-person and through phone

Pharmacy Aide Skills and Qualification:

  • Diploma in pharmacy and must be 18 years or older
  • Must possess a minimum of 1 year of experience in a similar field
  • Punctual, reliable and must have strong communication skill
  • Strong verbal and oral communication skills
  • Self-motivated and strong analytical skills
  • Attention to detail, prioritization skill and time management
  • Quick learner with a positive attitude
  • Possessing project management skill, analytical skill
  • Strong attention to detail and problem-solving skill
  • Exceptional customer service skill with a talent for building customer loyalty
  • Retail experience as an asset
  • Able to respect the confidentiality of patient information
  • Able to interpret documents such as safety rules operating and maintenance instruction

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