Introduction:
A technical consultant is also known as IT support engineers and they provide IT support to organizations ensuring support to operate smoothly. In this role, the professional needs to improve the efficiency of hardware and software technologies. They may require to provide staff with technical guidance. The duties of a technical consultant include implementing hardware and software solutions, enhancing It systems, resolving technical issues, performing analyses on hardware and software, consulting management and other departments, improving system efficiency by consulting with end-users, providing innovative solutions, improving the performance of web-based portals, resolving logged errors and ensuring security and encryption. The professional must have extensive knowledge in a similar field.
Technical Consultant Job Titles:
- Technical Consultant (Part-Time)
- Technical Consultant
- IT consultant
- System Consultant
- Specialists IT consultant
Technical Consultant Job Summary:
We are looking to hire a successful candidate who has a degree in IT or a related field and able to work as a part of a team assisting customers and in making the best use of various software to deliver value to their business or organization. You will be helping customers to integrate systems, automate the process, and achieve efficiencies. This typically ranges from providing expert guidance and solution design to hands-on work with the product set up, migration, upgrade, and performance tuning. You will be confident in participating in customer workshops to determine technical requirements and be able to discuss options and explain trade-offs and constraints. As a technical consultant, you will also play an important role in pre-sales, offering solutions, providing estimates, and producing proposals.
Technical Consultant Responsibilities and Duties:
- Analyzing an organizations data
- Determining information system requirement and defining project objectives
- Making recommendation like suggesting apt hardware, software, and systems
- Designing, installing, and trialing new systems and software
- Compiling and presenting information
- Writing reports and documentation
- Repairing computer programs and removing viruses
- Training end-users about hardware functionality and software programs
- Performing diagnostic tests and troubleshooting
- Implementing the latest technology advancement and solutions
- Ensuring the computer hardware remains compatible with software updates
- Documenting processes and monitoring system performance metrics
- Analyzing and improving the performance of web-based portals
Technical Consultant Skills and Qualification:
- Bachelor degree in computer science, IT, computer engineering, or similar
- Must possess a minimum of 3 years of experience as a technical consultant
- Extensive knowledge about hardware and software solutions and network maintenance
- Punctual, reliable and must have strong communication skill
- Strong verbal and oral communication skills
- Self-motivated and strong analytical skills
- Attention to detail, prioritization skill, and time management
- Quick learner with a positive attitude
- Maintain a strong relationship with key groups
- Motivational and communication skill
- An empowered team member, a process-oriented thinker
- Able to keep up with IT trends and innovation
- Great knowledge about data protection and software encryption
- Able to ensure optimal system functionality by monitoring performance metrics
- Proficiency in providing efficient web portal support
- Able to develop and maintain internal logs and provide support
- Able to conduct in-house training to increase end-user proficiency
