Introduction:
The travel advisor is responsible for organizing and selling transportation, accommodation, insurance, and other travel services. They guide and provide information to travelers about various destinations, modes of transportations, travel date, cost, and accommodation. The candidate needs to be a passionate traveler and need to perform arrangements for package tours. The aim is to keep clients satisfied and remain loyal to future services. The job duties of a travel advisor include coordinate with clients to determine their needs and book transportation, make a hotel reservation and collect a payment, use promotional techniques, and deal with travel issues and refunds.
Travel Advisor Job Titles:
- Travel Advisor (Part-Time)
- Travel Advisor
- Travel Consultant
- Travel Executive
- Tour Consultant
- Travel Sales Consultant
- Travel Agent
Travel Advisor Job Summary:
We are looking to hire a successful candidate who has a degree in travel and tourism or a related field. The position responsibilities include be a travel arranger and handle travel clients, arrange domestic and multi-segment international travel for clients including air, hotel, rail and ground transportation, be a trusted advisor by offering informed and insightful recommendation which will provide best travel experience, interact with travelers and travel arrangers by leading and listening conversation to provide the first level of support for customer service and resolve simple customer problems, advise clients of international travel requirement such as visa, passport, and immunization, build loyalty with clients overall travel experience while meeting every travel management service requirement and expectations and possess strong understanding about travel trends and industry best practices.
Travel Advisor Responsibilities and Duties:
- Arrange accommodation and travel services to clients including planning itineraries
- Confer with clients to determine destination, mode of transportation, apt travel dates, financial consideration and accommodation required for travel
- Provide clients with area-specific travel information such as point of interest, restaurants, and special events
- Communicate international travel procedures such as passport, visa, and other requirements
- Imparts international travel information such as customs regulations and currency exchange rate
- Advice on weather conditions and necessary attire to bring along
- Research published and online sources to analyze and evaluate time, route, fare, car rental, accommodation ratings, and discount program
- Prepare tentative plans and suitable alternatives and close sale by obtaining client approval
- Compute the cost of travel, accommodation, travel insurance coverage and package tours
- Collect deposits and payment for transportation and accommodation from clients
- Design, arrange and sell tour and group packages
Travel Advisor Skills and Qualification:
- Bachelor degree in travel and tourism
- Must possess a minimum of 3 years of experience in the travel industry
- Good geographical knowledge and service-oriented
- Judgment and decision making
- Able to create multi-segment, multi-destination international itineraries
- Able to meet and maintain required performance standard
- Excellent customer service and communication service is required
- Government travel reservation experience is required
- Complex international routings and fare construction
- Punctual, reliable and must have strong communication skill
- Strong verbal and oral communication skills
- Self-motivated and strong analytical skills
- Attention to detail, prioritization skill and time management
- Motivational and communication skill
