Universal Banker Job Description


Universal banker is the latest position in the financial industry and the position is growing popularity among finance graduated youngsters. The professional is specially trained and equipped to handle a variety of tasks which includes banking and handling customer requests. The candidate will be responsible for establishing and retaining the client’s relationship by conducting efficient banking transactions. They should help clients in opening and closing accounts supporting bank goals and objectives. The universal banker will be reporting directly to the bank manager. The candidate should complete a bachelor’s degree in accounting, finance, or business. They should be able to use resources competently to accomplish the task. Few duties they need to perform includes opening accounts for new customers and helping in performing the paperwork, understand the requirement of customer and act appropriately, provide information to customers regarding promotions and contest, promote credit cards through financial industry and banking service to current as well as potential clients, help in community awareness event to raise bank outreach and attract new business opportunities, answer to customer queries and check their saving accounts.

Universal Banker Job Titles:

  • Universal Banker
  • Universal Banking Specialist
  • Universal Banking Officer
  • Senior Universal Banker
  • Associate Universal Banker

Universal Banker Job Summary:

We are a reputed banking firm located in the US and are interested in hiring an experienced universal banker who has completed a degree in banking or a related field. we need candidates who can provide great quality customer service in an efficient and friendly manner and need to handle assessment as well new bank accounts. They should serve customer’s total financial service needs by recognizing opportunities and contributing to the success of the branch. They are responsible for performing broad to complex activities in the branch including transaction processing, new account sales, and customer servicing, and referral generation. They should help in branch day-to-day transactions and perform other duties assigned. They should possess a basic knowledge of banking systems and procedures.

Universal Banker Job Responsibilities and Duties:

  • Recommend clients in selecting the different account and financial services
  • Make sure to maintain great relationships with customers
  • Perform all banking work with high-level accuracy
  • Make sure to meet all applicable bank policies and procedures along with applicate state-federal banking regulations
  • Follow the internal security rules and maintain client confidentiality
  • Make sure superb client service and process all new deposit account promptly
  • Understand clients existing and prospective financial needs

Universal Banker Skills and Qualification:

  • Bachelor degree in accounting, finance, or business or relevant field
  • Must possess a minimum of 1 year of experience as a personal banker
  • Able to sit and stand for a longer time
  • Able to bend and squat on occasion
  • Strong analytical, numerical, communication skill and sales skill
  • Ability to analyze and resolve issues
  • Verbal and written communication skills
  • Self-motivation and teamwork
  • Attention to detail is crucial
  • Able to handle customers in a professional manner
  • Able to prioritize and work under pressure

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