Office 365 Administrator Resume Sample

An office 365 administrator has to perform common business-related functions. They have to assign or modify an admin role which grants permission required to control central functions in office 365. They allow trusted individuals to share responsibilities and handle activities that might be possible to control for the administrator. The position is useful for small business and it lets the administrative group function more efficiently. The administrator will be handling office 365 accounts and they get access to manage all administrative features. They configure for the account to reduce security vulnerabilities and allow a user to manage mailboxes and content policies. The position provides user permission to execute the basic task to assist the global administrator. They must reset the password, check office 365 service health, add, or remove the general user account.

Office 365 Administrator Resume

Name: Lola Henry

Address: 2145, New Bloomfield, PA 17068
Phone: 543 – 310-706
Email: [email protected]
Current Job:  Office 365 Administrator, Microsoft Natick, Chicago, IL


Over 5 years of experience in design, implementation, and configuration of office 365, MS exchange server, Skype for business, window server, active directory, and networking. Proficient in handling PowerShell scripting and process automation. Expert in implementing high availability solutions for exchange and Lync. Experienced with office 365 migrations and hybrid solutions. Well versed in configuring, maintaining, and deploying windows server. Skilled at the installation and configuration of hardware and software components of networking environment including cisco routers, switches, firewalls, and VPNs.


  • Great knowledge about email clients like Microsoft Outlook and OWA
  • Able to focus on ticketing system for sustained periods
  • Able to demonstrate a proactive approach to problem resolution, strong troubleshooting, and problem-solving skills
  • Demonstrate working knowledge of basic service delivery best practices and principles
  • Knowledge of window server and knowledge of active directory
  • Strong knowledge and in-depth understanding of active directory

Work Experience

Office 365 Administrator, Microsoft Natick, Chicago, IL( 2016 – present )
Duties and Responsibilities:

  • Troubleshoot mail flow issues
  • Managing exchange in a large, on-premises, clustered  enterprise environment
  • Research acute, complex and technical problems and develop plans to resolve
  • Working closely with the managed service provider and senior IT staff

Office 365 Administrator, Costco, Chicago, IL (2014 – 2016 )
Duties and Responsibilities:

  • Participated in the gathering and analysis of business requirements for software capabilities
  • Formulated and installed Lync functionalities for multiple clients
  • Provided technical guidance for migration, configuration, and deployment of Lync
  • Engage in various administrative task

Office 365 Administrator, Open System Technologies, Chicago, IL (2012 – 2014 )
Duties and Responsibilities:

  • Used ActiveSync for configuration of mobile messaging services
  • Maintained detailed technical documentation of messaging and system architecture
  • Administered and supported system backup and disaster recovery process
  • Suggested and implemented the latest technologies and software solutions


Masters in HR – Grand Canyon University, Phoenix, AZ

Bachelor Degree in HR – Grand Canyon University, Phoenix, AZ

High School: Central High School


Karen Blake, Office 365 Administrator, Microsoft Natick, Chicago, IL

Personal Information:

  • Civil Status: Married
  • Date of Birth: 21/1/1999
  • Hobbies: Playing badminton and swimming

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