Travel agents are professionals and it’s their job to sell transportation and accommodation to individuals, corporate backpackers, and group travelers. They provide advice on travel destinations, plan itinerary, make arrangements for sightseeing and collect payment. The responsibilities of a travel agent remains planning detailed travel itinerary including transportation, accommodation, and airline, working with clients determining their travel needs, assisting clients on various styles of transportation, travel dates, cost and accommodation, managing events like conference and retreat, resolving travel issues, refund and complaints, collecting payment from customers, meeting sales target and profit goal, maintaining client information and financial records, networking with other tour operators, attending travel seminars and keeping up to date about travel trends. The travel agent needs to have proven work experience in a similar field and should have excellent knowledge about the computer reservation system and e-traveling. He should be fluent in English and being multilingualism is an added advantage. Travel agents need to hold a degree in travel and tourism or a relevant field. They should possess strong sales skills and must be able to interact, communicate and negotiate effectively. Extensive knowledge about domestic and foreign travel destinations would be beneficial in this profession.
Travel Agent Resume
Name: James Hughes
Address: 150 2nd Ave N, Ste 710, Brunswick, GA 31523
Phone: 565 – 302-756
Email: [email protected]
Current Job: Travel Agent, Sam Ho Tour and Travel, Los Angeles, CA
Objective:
Customer service-oriented, friendly and efficient travel agent with more than 6 years of experience handling tourists and clients precisely. Expertise in strategic partnership identification and development of event planning and travel coordination. To improve my career and skills further as a travel agent by becoming a part of one of the most diverse travel agencies in the country.
Skills:
- Extensive knowledge about geography, local and world history
- Able to work efficiently under pressure
- Effective leadership and well organized
- Great time management skills and interpersonal skills
- Thirst for adventure and challenge
- Able to work for long hours and outgoing personality
- Language skills and superb writing skills
Work Experience
Travel Agent, Sam Ho Tour and Travel, Los Angeles, CA ( 2016 – present )
Duties and Responsibilities:
- Provided customer support to clients
- Prepared travel itinerary and book accommodation and flight for clients
- Trained new staff on customer service
- Booked and arranged a tour to Asian countries for clients
Travel Agent, Anchor’s Away Travel, Los Angeles, CA (2014 – 2016 )
Duties and Responsibilities:
- Maintained regular communication with clients prior to departure and provided updated travel information including flight delay and early availability
- Collected payments and updated it on the database
Travel Agent, Pro Travel Fresno, Los Angeles, CA (2012 – 2014 )
Duties and Responsibilities:
- Making arrangement for tours, sightseeing, and car rental
- Providing advice on destination to tourist
- Attended client queries through phone and via mail
Education:
Bachelor Degree in Travel and Tourism – California State University, Fresno, CA
High School: Fresno High School, Fresno, CA
Reference:
Mario Agnese, Travel Agent, Anchor’s Away Travel, Los Angeles, CA
Personal Information:
- Civil Status: Married
- Date of Birth: 11/1/1997
- Hobbies: Reading, surfing the internet
