A medical office assistant is a professional who supports doctors and other healthcare professionals by performing secretarial and administrative duties in the doctor clinic and hospitals. They need to organize medical facilities function and support day to day operation ensuring high-quality customer service for patients. A medical office assistant has to perform various task which includes answering phone calls and scheduling appointment, receiving and communicating messages, using health software and other computer applications to book appointment, preparing report, invoices, financial statement and medical records, helping patients complete health history form, asking patient queries to complete documents, transcribe handwritten notes, complete insurance and other claim forms, process payment and bank documents, setting up and maintain record management system, operating office equipment, keeping areas clean and stocked with supplies, and perform other administrative functions. A medical office assistant should have proven work experience in a similar field and should have knowledge of working with medical software. They should possess communication, organization and multi-tasking skills.
Medical Office Assistant Resume
Name: Roberta Hampton
Address: 1855 Shine Street, New York, NY 10029
Phone: 504 – 318-746
Email: [email protected]
Current Job: Medical Office Assistant, Genesis Cooperative Healthcare, New York, NY
Objective:
Highly professional and talented medical office assistant with more than 7 years of experience in providing effective administrative support to healthcare centers and ensure, delivering high-quality patient care service. Possess excellent organization, communication and problem-solving skill with good knowledge of computer application and basic medical terminology. Proficient in a variety of tasks such as multi-phone system usage, file management, and appointment setting.
Skills:
- Familiar with the medical field as well as proficient handling various office tools
- Basic computer skills including an expert in MS Word, Excel, Powerpoint and Outlook
- Excellent customer service skill and ability to interact with patient and visitors cautiously
- Strong organization and team working skill
Work Experience
Medical Office Assistant, Genesis Cooperative Healthcare, New York, NY ( 2016 – present )
Duties and Responsibilities:
- Providing effective administrative support to healthcare as well as a senior medical administrator in delivering required support to patients
- Assisting patients in medical care and maintaining the confidentiality of medical records
- Ordering and stocking medical equipment and office supplies as per requirement
- Scheduling and coordinating patients appointment
Medical Office Assistant, Oceanside Medical Group, New York, NY (2014 – 2016 )
Duties and Responsibilities:
- Utilize health care information to create healthy people, and fit and ready communities
- Conduct monthly chart audit for family practice and primary care
- Generate detailed record focusing on patients outcome
Medical Office Assistant, Correct Healthcare, New York, NY (2012 – 2014 )
Duties and Responsibilities:
- Inspected the working condition of medical equipment and informed technician if repair is needed
- Checked stock and placed order for items
- Worked with the management team and senior administrator to develop departmental budget
Education:
Masters in Healthcare Administration – Trumbull Business College, Warren, OH
Bachelor Degree in Healthcare Administration – CUNY School of Public Health, New York, NY
High School: Bronx High School, New York, NY
Reference:
Sasha George, Medical Office Assistant, Oceanside Medical Group, New York, NY
Personal Information:
- Civil Status: Married
- Date of Birth: 17/8/1998
- Hobbies: Playing volleyball and swimming
