Retail Sales Associate Resume Sample

A retail sales associate has to manage all sales activities and sales-related tasks courteously and professionally. The sales professional remains employ in a store and they need to constantly interact with customers to improve the store’s sale. They work for a diverse range of retail stores and sell a variety of merchandise. Some may choose to work in general stores helping customers to choose between different products and assist those in locating particular items. The job function of a retail sales associate remains driving sales through engaging customers, greeting and receiving customers, responding to customer queries, escorting customers to the racks and counters, providing outstanding customer service, managing the financial transaction, updating customer file record, processing payment, alerting management about security issues, assisting with inventory and stocking merchandise. Retail sales associate needs to have at least 1 year of experience in the desired field and must have a basic understanding of sales principles. They must have solid communication and interpersonal skills.

Retail Sales Associate Resume

Name: Caroline Charleston

Address: 1054 Ada County, Boise, Idaho
Phone: 406 – 436-754
Email: [email protected]
Current Job: Retail Sales Associate, Kohl’s Boise, Idaho


An experienced retail sales expert with more than 7 years of experience working in a variety of retail roles. Able to communicate confidently with customers and provide exceptional service ensuring client retention and positive feedback. Great ability to increase sales through upselling techniques and can effectively implement additional processes that can drive profitability. Able to boost sales and strengthen brand loyalty by providing quality service.


  • Expertise as a retail sales associate
  • Certified in leadership training and MS Office
  • Excellent communication skill and analytical skill
  • Highly patient with pleasing personality
  • Great people skill and excellent disposition
  • Goal-oriented and highly organized
  • Punctual and able to drive sales effectively

Work Experience

Retail Sales Associate, Kohl’s Boise, Idaho ( 2016 – present )
Duties and Responsibilities:

  • Welcoming customers to the store and helping customers if they need any assistance
  • Responding to queries on any items in an effective manner
  • Recommending customer based on their needs
  • Working constantly to meet sales target
  • Monitoring store activities and implementing store rules and guidelines

Retail Sales Associate, Bed Bath & Beyond, MA (2014 – 2016 )
Duties and Responsibilities:

  • Connecting hundreds of customers online and keeping them updated about new products daily
  • Restock shelves and helping to maintain the organization of the retail store
  • Responsible training new cashiers annually
  • Consistently breaking monthly sales goal
  • Maintaining the orderly appearance of merchandise

Retail Sales Associate, Trader Joe’s, Gloucester, MA (2012 – 2014 )
Duties and Responsibilities:

  • Suggested food and beverages based on customer preferences
  • Educated employees on various cooking techniques and drink pairings
  • Improved store signage, used holiday spangle, and helped to meet holiday sales
  • Built a strong rapport with customers
  • Helping customers packing, transport and move their purchase to their vehicle


Master in Business Management – University of Phoenix, Phoenix, AZ

Bachelor Degree in Humanities – Gateway Community College, Phoenix, AZ

High School: Borah High School, Boise, Idaho


Colin Treadwell, Retail Sales Associate, Bed Bath & Beyond, MA

Personal Information:

  • Civil Status: Married
  • Date of Birth: 16/1/1987
  • Hobbies: Cycling and driving

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