{"id":3075,"date":"2022-01-24T09:30:00","date_gmt":"2022-01-24T04:00:00","guid":{"rendered":"https:\/\/www.smartsampleresume.com\/?p=3075"},"modified":"2022-01-22T16:46:39","modified_gmt":"2022-01-22T11:16:39","slug":"e-commerce-assistant-job-description","status":"publish","type":"post","link":"https:\/\/www.smartsampleresume.com\/job-descriptions\/e-commerce-assistant-job-description\/","title":{"rendered":"E-commerce Assistant Job Description"},"content":{"rendered":"\n
The e-commerce assistant is in charge of offering excellent customer service and retail help both in-store and digitally. They must increase revenue for the business while also improving the user’s experience. They serve as the principal contact point for web and mail-order clients, answering phone calls and emails, resolving concerns, and expediting purchases. They should gain a thorough understanding of the numerous products sold in the store to inform customers and provide data to the shop’s visitor service staff. They help with store opening and closing routines and operate as a team on the sales floor with the floor assistant. On behalf of the head of sales, they provide guidance and assistance, allocate duties, and monitor performance. They edit and publish product images and details to the e-commerce system, as well as quickly delete out-of-stock products. They help with rolling stock checks and annual stock takes, unpacking and processing daily deliveries, processing returns, and write-offs, and assisting with a slow-moving and stopped stock exit plan. They should maintain the storage room clean and well-organized.<\/p>\n\n\n\n
We’re looking for someone with a bachelor’s degree and previous experience as an e-commerce assistant. The Ecommerce Organizer will be in charge of product management across all platforms, including site catalog management and photo submissions, quality control, promotion setting, and working with the customer support team to resolve concerns. This role works closely with the marketing, manufacturing, and purchasing departments. The Ecommerce Coordinator will be a good leader with strong organizational abilities, meticulous planning, and the ability to sift and prioritize feedback. Manage site catalogs and transfer product photographs across sites as part of the product lifecycle management for the main website and off-price. Product identification, marketing feedback, recent trends, and study of product and class metrics can all be used to build appealing, trend-driven, and label product lines.<\/p>\n\n\n\n
Introduction: The e-commerce assistant is in charge of offering excellent customer service and retail help both in-store and digitally. They must increase revenue for the business while also improving the user’s experience. They serve as the principal contact point for web and mail-order clients, answering phone calls and emails, resolving concerns, and expediting purchases. They … <\/p>\n