A front desk agent manages all check-in and check-out tasks also handle online and phone reservations. They need to verify guest’s registration information, process payment, provide room keys and direct guests to their rooms. The duties and responsibilities of a front desk agent includes greeting guests in a friendly manner, checking guests on their arrival and helping out at departure, addressing guests need, resolving their complaints, helping guests with disabilities, helping reservation manager to book rooms, communicating with internal department to ensure guests satisfaction, complying company procedures, and safety policies, liaising with housekeeping staff ensuring all rooms are clean, tidy and fully furnished, providing information to customers about rooms rates and amenities, maintaining information about guests in the system, confirming group reservations, arranging personalized services to VIP customers, and updating records about booking and payment. A front desk agent needs to have experience in a similar field and a degree in hotel management is mandatory. The front desk agent should be well-groomed with a professional appearance and must be ready to work on shifts and weekends. They must be a team player with outstanding written and communication skill. <\/p>\n\n\n\n
Name:\nWilliam Brady<\/strong><\/p>\n\n\n\n Address:<\/strong> 186 Green Valley Drive, Las Vegas, Nevada A dedicated front desk agent offering more\nthan 6 years’ service in the hospitality industry with extensive knowledge\nabout hotel desk operation. Influential communicator and able to guide the cohesive\nteam towards shared goals. Strategic thinker seeking a management role with a dynamic\nhotel team to showcase technical expertise. Seeking an opportunity to work in\nresorts as a front desk agent to deliver a world-class experience. <\/p>\n\n\n\n Front Desk Agent, Diamond International Hotel, Las Vegas<\/strong> ( 2016 – present ) Front Desk Agent, Paradise Express Hotel,<\/strong> Las Vegas<\/strong> (2014 – 2016 ) Front Desk Agent, South Harbor Resort, Las Vegas<\/strong> (2012 – 2014 ) Masters in Hospitality Industry – Northwest Career College, Las Vegas<\/strong><\/p>\n\n\n\n Bachelor Degree in Hotel Management – Trocaire College, Buffalo,\nNY<\/p>\n\n\n\n High School: High Technology High School, New Jersey, NY<\/p>\n\n\n\n Keaton Jones, Front Desk Agent, Paradise\nExpress Hotel,<\/strong> Las Vegas<\/strong><\/p>\n\n\n\n A front desk agent manages all check-in and check-out tasks also handle online and phone reservations. They need to verify guest’s registration information, process payment, provide room keys and direct guests to their rooms. The duties and responsibilities of a front desk agent includes greeting guests in a friendly manner, checking guests on their arrival … <\/p>\n
Phone:<\/strong> 705 – 322-726
Email: <\/strong>william_brady@gmail.com
Current Job: Front Desk Agent, Diamond International Hotel, Las Vegas <\/p>\n\n\n\n
\n\n\n\nObjective:<\/strong><\/h2>\n\n\n\n
\n\n\n\nSkills:<\/strong><\/h2>\n\n\n\n
\n\n\n\nWork Experience<\/strong><\/h2>\n\n\n\n
Duties and Responsibilities:<\/p>\n\n\n\n
Duties and Responsibilities:<\/p>\n\n\n\n
Duties and Responsibilities:<\/p>\n\n\n\n
\n\n\n\nEducation:<\/strong><\/h2>\n\n\n\n
\n\n\n\nReference:<\/strong><\/h2>\n\n\n\n
\n\n\n\nPersonal Information:<\/strong><\/h2>\n\n\n\n