{"id":883,"date":"2020-05-15T08:30:33","date_gmt":"2020-05-15T03:00:33","guid":{"rendered":"https:\/\/www.smartsampleresume.com\/?p=883"},"modified":"2020-05-15T08:30:37","modified_gmt":"2020-05-15T03:00:37","slug":"customer-service-associate-resume-sample","status":"publish","type":"post","link":"https:\/\/www.smartsampleresume.com\/resume\/examples\/associate\/customer-service-associate-resume-sample\/","title":{"rendered":"Customer Service Associate Resume Sample"},"content":{"rendered":"\n<p><strong>&nbsp;<\/strong>A customer service associate aide customers with their queries related to company goods and services. The customer service associate needs to have adequate knowledge about company products and services. They need to assist customers with inquiries in a proficient and friendly manner. The representative needs to perform a specific function which includes attending training sessions to know more about products and to develop customer service skill, resolve phone, email, walk-in, and fax customer inquiries, process and log into incoming calls, identifying customer needs, forwarding inquiries to the relevant department, contacting customers and providing accurate feedback on the progress of inquiries, providing great customer service, updating customer information, maintaining confidentiality about information, working with various teams, contributing ideas to resolve customer problems, scheduling long-distance customer deliveries, processing and tracking customer claims. A customer service associate needs to have experience in a similar field and must be proficient with MS office suites. <\/p>\n\n\n\n<h2 style=\"text-align:center\"><strong>Customer Service Associate <\/strong><strong>Resume<\/strong><\/h2>\n\n\n\n<p><strong>Name:\nRandall Conn<\/strong><\/p>\n\n\n\n<p><strong>Address:<\/strong>&#xA0;154 Wyman Harbor, Dallas, TX <br><strong>Phone:<\/strong>&#xA0;406 &#8211; 436-774 <br><strong>Email:&#xA0;<\/strong>randall_conn@gmail.com<br>Current Job: Customer Service Associate, ACCO Brand Corporation, Hamburg, IA  <\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><strong>Objective:<\/strong><\/h2>\n\n\n\n<p>Experienced customer service associate who\nregularly had high customer service ratings for the company I worked for. A\ntrained professional with more than 7 years of experience handling phone calls\nincluding sales, tech support, and customer care. Familiar with major customer\ncare service software and always possess a positive attitude. Aiming to use my\nproven skills to effectively fill the managerial position in your organization.\n<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><strong>Skills<\/strong><\/h2>\n\n\n\n<ul><li>Experience in handling customer queries\nand cash<\/li><li>Able to handle money, refund, and exchange<\/li><li>Skilled in processing merchandise<\/li><li>Able to prepare documents accurately<\/li><li>Strong interpersonal skills and excellent\ncommunication skills<\/li><li>Able to work effectively under pressure<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><strong>Work Experience<\/strong><\/h2>\n\n\n\n<p>&nbsp;<strong>Customer Service Associate, ACCO\nBrand Corporation, Hamburg, IA<\/strong>&nbsp;( 2016 &#x2013; present )<br>\nDuties and Responsibilities:<\/p>\n\n\n\n<ul><li>Offered prompt service to the customer by performing the required\ntransaction<\/li><li>Maintained cash and inventory of supplies<\/li><li>Assisted in preparing the weekly and monthly inventory<\/li><li>Tracking operational reports using technology and system\neffectively<\/li><li>Identified customer needs and provides service to customers\nregarding product sale and problem resolution<\/li><\/ul>\n\n\n\n<p><strong>Customer Service Associate, Volt Workforce Solutions, Hamburg, IA<\/strong> (2014 &#x2013; 2016 )<br>Duties and Responsibilities:<\/p>\n\n\n\n<ul><li>Ensured prompt and outstanding service to customers<\/li><li>Maintained awareness about promotion and advertisement<\/li><li>Communicated the customer request to the management<\/li><li>Entered media-related data in tally program<\/li><li>Ensured availability of adequate supplies to the customers<\/li><\/ul>\n\n\n\n<p><strong>Customer Service Associate, Alicia&#x2019;s Apparel, New Parkland, CA<\/strong> (2012 &#x2013; 2014 )<br>Duties and Responsibilities:<\/p>\n\n\n\n<ul><li>Regularly assisted marketing staff in setting up sales floor\ndisplays and removed old displays<\/li><li>Responsible for greeting customers and providing them sales\nassistance<\/li><li>Handling customer requirement and queries through phone<\/li><li>Promoting and executing a wide variety of promotional sales and\nmarketing plan<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><strong>Education:<\/strong><\/h2>\n\n\n\n<p>Masters in Marketing &#x2013; Boston University, Boston, MA<\/p>\n\n\n\n<p>Bachelor Degree in Computer Science &#x2013; Boston University, Boston,\nMA<\/p>\n\n\n\n<p>High School: Townline High School, New Parkland, CA<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><strong>Reference:<\/strong><\/h2>\n\n\n\n<p>Harper Stewart, Customer Service Associate, Volt Workforce Solutions, Hamburg, IA<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><strong>Personal Information:<\/strong><\/h2>\n\n\n\n<ul><li>Civil  Status: Married<\/li><li>Date of Birth: 20\/11\/1988<\/li><li>Hobbies: driving and skating<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;A customer service associate aide customers with their queries related to company goods and services. The customer service associate needs to have adequate knowledge about company products and services. They need to assist customers with inquiries in a proficient and friendly manner. The representative needs to perform a specific function which includes attending training sessions &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Customer Service Associate Resume Sample\" class=\"read-more button\" href=\"https:\/\/www.smartsampleresume.com\/resume\/examples\/associate\/customer-service-associate-resume-sample\/#more-883\" aria-label=\"More on Customer Service Associate Resume Sample\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[66],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/posts\/883"}],"collection":[{"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/comments?post=883"}],"version-history":[{"count":0,"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/posts\/883\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/media?parent=883"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/categories?post=883"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smartsampleresume.com\/wp-json\/wp\/v2\/tags?post=883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}