{"id":947,"date":"2020-11-29T10:34:31","date_gmt":"2020-11-29T05:04:31","guid":{"rendered":"https:\/\/www.smartsampleresume.com\/?p=947"},"modified":"2020-11-29T10:34:33","modified_gmt":"2020-11-29T05:04:33","slug":"call-center-agent-cover-letter","status":"publish","type":"post","link":"https:\/\/www.smartsampleresume.com\/cover-letters\/call-center-agent-cover-letter\/","title":{"rendered":"Call Center Agent Cover Letter Sample"},"content":{"rendered":"\n

Joshua\nStevens<\/p>\n\n\n\n

1289 Broadway Lane,
New Parkland, CA 91010<\/p>\n\n\n\n

Phone: 034-278-398
Email: Joshua_stevens@gmail.com<\/p>\n\n\n\n

Dear Hiring\nManager,<\/p>\n\n\n\n

I am\nexpressing our interest in the call center agent job you have advertised for a\nprestigious organization at New Parkland. I have worked for the past 5 years at\nCST Technologies as a call center agent. After reading through your job\nposting, I am excited to discover that my skillsets and experience would match\nyour desired qualifications. <\/p>\n\n\n\n

As a call\ncenter representative, I receive daily calls from customers and work to assist\nthem with their service-related issues. I am organized and pay attention to\ndetails. I have spent 1 year edging my upselling techniques conflict resolution\nskills and phone etiquette. My positive demeanor and friendly voice have helped\nme to calm down frustrated agitated customers. My interpersonal skills, and\nable to communicate have helped me to serve efficiently as a call center\nrepresentative. <\/p>\n\n\n\n

I am aware\nthat exceptional customer service is paramount when working on the phone. I\nhave the potential to convince people to pay old debts and purchase new\nproducts as well. I am knowledgeable about using call center equipment,\nheadsets, and computer database. I realize the significance of using provided\nscripts when communicating with potential customers. I am confident that this\nposition will make optimal use of the skills and capabilities I have developed\nover the last few years. These include the history of success in inbound and\noutbound call center functions, track record of meeting and exceeding quality\nassurance expectations and standard, a reputation as a team player maintaining a\npositive working relationship, demonstrated flexibility regarding working\nhours, and comprehensive computer skills. <\/p>\n\n\n\n

I am\nconfident that I am a standout candidate for your call center agent position. I\nbelieve my customer service skills and prior experience would help your company\nto boost customer satisfaction. I am looking forward to discussing the position\nwith you in more detail. Please don’t hesitate to contact me by phone or email.\nThank you for your time and consideration. <\/p>\n\n\n\n

Sincerely,
Joshua Stevens<\/p>\n","protected":false},"excerpt":{"rendered":"

Joshua Stevens 1289 Broadway Lane,New Parkland, CA 91010 Phone: 034-278-398Email: Joshua_stevens@gmail.com Dear Hiring Manager, I am expressing our interest in the call center agent job you have advertised for a prestigious organization at New Parkland. I have worked for the past 5 years at CST Technologies as a call center agent. After reading through your … <\/p>\n

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